CODM Season 7 Terminated login failed or stuck on loading screen in GameLoop

Check if the issue is server-side (it usually is on launch day) and retry after a short wait — this is the correct first response to launch-day login failures.

1. Before troubleshooting your PC, check whether the issue is server-wide: visit Twitter/X and search "CODM login" or "CODM servers down" — if thousands of players are reporting the same issue at the same time, the issue is definitely on Tencent's end, not yours.
2. Wait 15–30 minutes and try again. Tencent typically scales authentication servers within the first hour of a major launch.
3. While waiting, do not repeatedly click "Retry" — excessive retry attempts during server overload can get your IP temporarily rate-limited by the auth server, making the wait longer.
4. After waiting, close CODM completely inside GameLoop (do not just minimize), then relaunch it fresh. A fresh launch creates a new TCP connection to the auth server rather than retrying on the same congested connection.

Why this works: Season 7 Terminated is a global launch with tens of millions of simultaneous players attempting to log in and download seasonal content within the first hour. Tencent's authentication servers have a finite capacity that is intentionally below peak demand (over-provisioning for a single-hour spike is economically impractical). Login failures during this window are not account problems — they are infrastructure load shedding. A 15–30 minute wait puts you outside the worst of the spike.

Clear CODM's app data inside GameLoop to remove a stale session token that may be blocking the new S7 login.

1. In GameLoop, go to My Games → CODM → three-dot menu → Manage App.
2. Click Clear Data (then Clear Cache as well). Your account, progress, and purchases are stored on Tencent's servers — clearing local data does not affect them.
3. Close the Manage App window. Relaunch CODM.
4. On the login screen, enter your credentials fresh (the old session token has been cleared — you will need to log in manually rather than using the remembered session).
5. If asked to verify your account (via SMS or email), complete the verification — this is normal after clearing session data.

Why this works: GameLoop stores CODM's session authentication token locally. This token was issued for Season 6. When the S7 update changes the session requirements, the old S6 token becomes invalid. The game tries to use it, gets rejected by the auth server (which reports "Login Failed"), and cannot fall back to username/password login because it still sees a token in the cache. Clearing app data deletes the stale token and forces a clean credential-based login.

Ensure your firewall or VPN is not blocking the Tencent authentication servers that CODM S7 requires.

1. If you use a VPN: disable it and try logging in without it. Tencent's servers geo-restrict some VPN exit nodes and may block authentication from VPN IPs. If CODM works without VPN, this was the cause.
2. Check Windows Firewall: go to Control Panel → Windows Defender Firewall → Allow an app through → find GameLoop.exe and TxGameAssistant.exe in the list. Ensure both "Private" and "Public" checkboxes are ticked for both apps.
3. Check your router's firewall: if your router has a built-in firewall or parental controls, ensure it is not blocking Tencent's CDN domains. Tencent uses the following CDN ranges: *.tencent.com, *.myqcloud.com, *.qq.com. Add these to the allowlist if needed.
4. After any firewall change, restart GameLoop and retry the CODM login.

Why this works: A new season update sometimes introduces new CDN subdomains or authentication endpoints. If your firewall or VPN was set up with an allowlist, the new S7 endpoints may not be included yet and get blocked. Windows Firewall occasionally resets app permissions after a major system or application update. These are edge cases but consistently appear in a subset of players on each launch day.

Flush your Windows DNS cache and switch to Google DNS to unblock Tencent's auth server resolution.

1. Press Win + R → type cmd → run as Administrator.
2. Run: ipconfig /flushdns — clears stale DNS cache entries for Tencent's servers.
3. Run: ipconfig /release then ipconfig /renew — refreshes your network lease.
4. To switch to Google DNS: go to Control Panel → Network → right-click your active connection → Properties → Internet Protocol Version 4 → Use the following DNS server addresses: 8.8.8.8 (preferred) and 8.8.4.4 (alternate).
5. Click OK, then close and reopen GameLoop. Try the CODM login again.

Why this works: On S7 launch day, Tencent's servers may shift to different IP addresses or load-balancing nodes. ISP DNS servers are often slow to propagate these changes; a stale DNS record can direct your login attempt to an overloaded or retired Tencent IP. Google's DNS servers (8.8.8.8) have aggressive TTL refresh policies and typically have the updated Tencent IP records within minutes of a change, while ISP DNS may lag by hours.